As a CIMS-GB with Honors-certified organization, Rite Way demonstrates our compliance with the core principles of the Standard – quality systems; service delivery; human resources; health, safety, and environmental stewardship; plus management commitment – and we passed a comprehensive assessment of execution. Our Quality Plan includes the primary sections of the CIMS requirements as follows:
- Service Quality Measurements/Metrics
- Customer Surveys
- Customer Evaluations
- Feedback Cycle
- Continuous Improvement Plan
Our operations management team uses this Quality Plan as a part of their daily responsibilities.
Rite Way Service is CIMS Certified by ISSA! Watch the video below to find out more about CIMS.